Sunday, June 8, 2025

Healthcare + Mental Health system contacts

  

3. Healthcare + Mental Health

Who is supposed to keep you alive?

  • Doctors

  • Nurses

  • Hospitals

  • Emergency Services (EMS)

  • Therapists / Psychologists

  • Psychiatrists

  • Social Workers

  • Disability Services

  • Insurance Providers (Private/Public)

  • State Medical Boards

🏥 SET 4: HEALTHCARE + MENTAL HEALTH CONTACTS

(Therapists, Insurance, Public Mental Health, State Oversight)


🧠 Name: Commonwealth Care Alliance

Title: Insurance & Care Management Organization
Affiliation: MassHealth / Medicare intermediary
Email: memberservices@commonwealthcare.org
Address: 30 Winter Street, Boston, MA 02108
Contacted: 2023–2025
Responded: ✅ (But hostile/inflexible)
Failure Summary: Pressured client to switch therapists for cheaper billing. Denied therapeutic continuity. Dismissed suicidal ideation and self-harm as budgeting issues. No empathy. Forced provider changes. Contributed directly to a crisis.


🧠 Name: Unidentified Therapist (Worcester)

Title: Mental Health Therapist
Affiliation: Unknown
Contacted: 2016
Responded: ✅ (In-person sessions)
Failure Summary: Records exist but therapist did not identify critical mental health needs. Passive engagement. Failed to escalate. Treated trauma mechanically.


🧠 Name: Warren Therapist (Not named)

Title: Behavioral Health Provider
Affiliation: Local Massachusetts network
Contacted: 2024
Responded: ✅ (Forced connection by insurer)
Failure Summary: Pushed on patient by insurer despite clear objections. Did not match patient’s needs. Part of systemic coercion by Commonwealth Care. Zero follow-through. Allowed worsening symptoms and self-harm.


🧠 Name: Window Manager (Insurance Office)

Title: Health Benefits Clerk
Affiliation: Possibly MassHealth or local agency
Contacted: 2014
Responded: ✅
Failure Summary: Gave physical paperwork during crisis period. Related to systemic miscommunication about eligibility or coverage. Not directly abusive but part of red-tape machinery.


🧠 Name: Department of Mental Health (State-Level)

Title: State Mental Health Oversight
Agency: MA Department of Mental Health
Email: dmhinfo@massmail.state.ma.us
Address: 25 Staniford Street, Boston, MA 02114
Contacted: Mentioned regarding Beth’s son; date unclear
Responded: ❌
Failure Summary: Allegedly ignored serious abuse of adult with disabilities. No follow-up reported. Highlights systemic neglect of vulnerable people within state care.


🧠 Name: Behavioral Health Screening Officer (Unspecified)

Title: Federal Mental Health Review (Court related)
Affiliation: Possibly attached to disability hearing
Contacted: Mentioned during federal hearing (date unclear)
Responded: Unknown
Failure Summary: Failed to address pattern of psychological abuse and evidence of repeated mental health trauma within the legal system.


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