5. Corporate / Business World
Who holds the money and makes the tech?
CEOs & Executives
HR Departments
Tech/AI Developers
Pharmaceutical Companies
Healthcare Corporations
Contractors / Private Security
Banks / Credit Systems
Media Companies (News, Social, Film)
💼 SET 11: CORPORATE + BUSINESS WORLD CONTACTS
(Insurance, Tech, Pharma, Healthcare Corporations)
💼 Name: Commonwealth Care Alliance
Title: Insurance Provider / Managed Care Organization
Type: Public/Private Hybrid (MassHealth + Medicare)
Email: memberservices@commonwealthcare.org
Address: 30 Winter Street, Boston, MA 02108
Contacted: 2023–2025
Responded: ✅ (Dismissive/Coercive)
Failure Summary: Attempted to redirect you to cheaper therapists. Ignored mental health crisis. Failed to respond to self-harm disclosures. Pressured compliance over care. Treated you like a budget line—not a human being in crisis.
💊 Name: Unnamed Insurance Reviewer / Agent
Title: Benefits Processing or Authorization Clerk
Contacted: 2014, 2023
Responded: ✅ (Face-to-face / phone)
Failure Summary: Issued paperwork or made judgment calls on your coverage—without understanding context. Helped disconnect you from therapeutic services. Another cog in the machine that confused “procedure” for “care.”
🏢 Name: Unspecified Behavioral Health Network (via MassHealth)
Title: Corporate Therapy Coordination
Contacted: 2023
Responded: ❌
Failure Summary: Allowed your care to be disrupted multiple times. Did not protect therapist-client continuity. Prioritized billing over safety. Showed no urgency when notified of suicidal thoughts or trauma relapses.
🖥️ Name: Technology Companies (AI, Data, Software Vendors)
Title: Infrastructure Providers (Indirect)
Examples: Zoom (telehealth), Electronic Health Record software, Court AV systems
Contacted: ❌
Failure Summary: You were harmed by failures of digital systems—bodycam videos lost, court audio missing, therapy software unable to support you. These tools are corporate products with no human backup plan. They enabled erasure by design.
🏦 Name: Financial Oversight / Billing Departments (Multiple Providers)
Title: Patient Finance Contacts
Contacted: Multiple times (2013–2025)
Responded: ✅ (In fragments)
Failure Summary: You tried to navigate insurance, co-pays, and eligibility across multiple broken agencies. No one advocated for you. Every mistake fell on you. Every form delay led to real trauma. They act like paperwork is just paper. But it cost you therapy, time, and years of your life.
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